You’ve probably heard the saying “the cobbler’s children go barefoot”. So it is sometimes in our business – sometimes we get so busy, we don’t have time to implement the latest and greatest technology in house for our own use. So it was with ShoreTel’s new conferencing solution, which has been available since Q3 of last year, but which we just got around to installing for ourselves at the turn of the new year.

First let me say that I have seen and done demos of this product, but nothing really brings it home like when your boss instantly launches a screen sharing session from the ShoreTel Communicator. The slickness of being able to invite participants without having to send en email cannot be overstated. Likewise, the ability to schedule a conference call and have the system call out to the participants is realy nice – no more wondering if they lost the call in information. The drawing tools are pretty good, though not yet on par with GoToMeeting. The system’s recording feature works well, and allows you to archive sessions and play them back via a hyperlink.

With a maximum capacity of 50 audio connections and 30 web connections, the ShoreTel Conferencing Solution will accommodate most clients’ conferencing needs. Best of all, if you have the older conference bridge, ShoreTel has a very reasonable upgrade path. To learn more about the new ShoreTel Conference Solution, call Matt Nye at 877-837-8357 x1459 today.

ShoreTel’s new Mobility solution is the holy grail of Unified Communication, allowing you to use your smartphone as the primary endpoint on your company’s pbx. That’s right – now you can use your iPhone, Blackberry or Droid cell phone as your primary extension on your company’s phone system, while retaining your own personal cell phone “identity” as well.

The solution is comprised of two parts: a hardware router that sits on the host side and a software application for the mobile device. Depending upon the manufacturer, ShoreTel either replaces or modifies the mobile device’s dialer to add pbx style functionality like a display of the user’s pbx extension and options for transfers and conferencing.

In areas where WiFi coverage is available, the ShoreTel Roam Anywhere Dialer (RAD) uses the WiFi connection to make a PBX call. The software is constantly monitoring for WiFi connections and automatially creates a VPN tunnel back to the Mobility Router – no user intervention is required.

This technology can result in massive cost savings in International roaming scenarios, because instead of connecting via the cellular network and incurring exorbitant international roaming charges, road warriors can connect via WiFi at a hotel or coffee shop and place and receive calls over a standard data connection. The technology also feature a virtually seamless handoff to 3G and 4G data networks; should the user move out of the WiFi coverage, the software automatically moves the call over to the cellular data network if there is sufficient coverage/bandwidth. After a delay of 4-5 seconds during the hand-off, the call continues uninterrupted.

In terms of useability, users can dial internal four digit extensions and the app is smart enought to know to place the call in pbx mode, which shows the user’s company caller ID. Likewise, users can flag certain contacts as personal so calls placed to those contacts go out via the regular cell phone, thus showing the caller’s cell phone caller ID.

The ShoreTel Mobility Solution doesn’t miss a beat when it comes to user presence; ShoreTel users on smart phones can display their presence just as they do on regular desktop handsets.

The best part about the ShoreTel Mobility Solution? You don’t have to have a ShoreTel system in place to take advantage of it – it works with all of the major PBX manufacturers!

ShoreTel’s Low Total cost of Ownership allows you to do more with less.

Optimize your resources with a ShoreTel UC system that delivers:

· Upfront savings on initial investment and ongoing support
· Improved communications and efficiency, maximizing time and budget
· Ease-of-use and ease-of-management without compromising functionality
· A unique distributed architecture for unmatched reliability
· Up to 62 percent energy savings over competing solutions
· Seamless integration with business processes to increase productivity

EVENT DETAILS:
Friday, August 27th
11:30AM to 1:00PM
Marion County Chamber of Commerce Bldg.
310 SE 3rd Street
Ocala, FL 34471

Register now at http://www.verteks.eventbrite.com or

CONTACT US TO LEARN MORE:

Toll-Free: 877-837-8357
Local: 352-401-0909
Web: www.verteks.com