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NBX 100 Communications System Benefits
The NBX 100 Communications System Comprises the business telephone set and the system chassis.
For many growing organizations, it's too costly and difficult to operate and manage separate
voice and data networks. The 3Com NBX 100 Communications System solves this problem by combining
voice and data services over a single infrastructure - an Ethernet LAN. Ethernet is by far the
predominant LAN standard for business with over 300 million nodes in the U.S. alone. This
approach yields a wide range of additional capabilities and benefits for users and organizations
alike, including:
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Reduced Cost
By eliminating the need for duplicate networks, the NBX 100 system dramatically reduces
the cost of cabling and installation, as well as ongoing operation and management.
A free LAN
If your organization lacks a LAN, you'll get one at no extra cost with the installation of an
NBX 100 Communications System. With one installation, your entire organization gets a feature-rich
telephone system - plus all the printing, file sharing, and shared Internet infrastructure benefits
of a LAN. Just plug your PC into the NBX 100 telephone - or directly into an Ethernet outlet - and
you're connected.
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Greater Value from your network
For organizations that already have an Ethernet LAN, the NBX 100 Communications System acts like
any other network device, providing a new way to derive greater value and usefulness from your
network investment. And, since the NBX 100 system operates independent of computer and network
operating systems, you can be sure it will work with all your desktop systems and servers, as
well as ll standard Ethernet hubs, switches, and routers.
Shared Internet Connection
The LAN benefits you gain with the installation of the NBX 100 system will continue to provide your
business with new opportunities for growth and productivity. By installing a 3Com PathBuilder™,
NETBuilder®, or OfficeConnect® router, every employee can enjoy shared access to the Internet -
one of the most powerful business-building tools for growing companies.
The NBX 100 System supports CTI services, allowing you to dial calls
from your popular desktop applications, such as Microsoft Outlook.
Manageable network growth
With your NBX 100 system and Ethernet LAN in place, you have a solid foundation for manageable,
affordable network growth. You can choose from 3Com's wide range of LAN and WAN products to support
your growth and expand your capabilities as your business prospers - without wholesale system
changes or disruptions.
Free computer telephony integration (CTI) services
CTI links telephony call answer and routing to computer applications to enhance business performance.
For example, with CTI, important customer information, such as name, order history, and charge card
data, can be displayed instantly and automatically on the user's PC screen whenever a customer calls
to place an order or request service. Plus, CTI lets you make outbound calls from your PC with a
simple mouse click - right from your contact management application. Because it supports the Microsoft
Telephony Applications Programming Interface (TAPI) standard, the 3Com NBX 100 system enables growing
businesses to take immediate advantage of CTI applications that used to require expensive, proprietary
equipment.
The NBX 100 business telephone
Get a business telephone as familiar as it is advanced.
The best way to leverage the power of the 3Com NBX 100 Communications System is with the NBX business
telephone. The NBX business telephone looks like a traditional multiline business phone, but it does
much more. As an intelligent network device, it actually brings the power of personal communications
to the desktop. Its standard features include:
- Built-in speakerphone with Hands-Free Answer services
- Two-line display with Caller ID support and directory dialing via soft
keys
- Preprogrammed Conference, Transfer, Redial, and Hold
- One-button access to Voice Messaging Services
- One-button Speed Dial
- One-button Forward to Voice Mail
- Call pickup from any phone
- User-programmable buttons to customize each business telephone
- Data jack for connecting each user's PC to the LAN
For all its power, the NBX business telephone is extremely easy to use. There are no complicated user
manuals to read and no extensive training required. In minutes, any user can become productive. What's
more, because the NBX business telephone is an intelligent device, you can move it from one office,
plug it into another, and still retain your extension number and phone settings.
The NBX 100 business telephone software
The NBX business telephone isn't the only way to connect to the NBX 100 system. Users can also make
and receive calls using a headset and NBX pcXset PC telephone client. This option is ideal for call
center workers. With pcXset, you can enjoy all the features and functionality of the NBX 100 system
directly from your computer, without using a separate telephone set. And by using the NBX Analog Adapter
or Analog Terminal Card you can connect analog devices to the NBX 100 system, including conventional
phones, cordless phones, speakerphone adjuncts, Group 3 fax machines, and external alerts or bells.
The NBX 100 business telephone
The NBX 100 pcXset is a software-only phone version that can be used directly on your computer.
Unlike traditional PBX solutions, the 3Com NBX 100 system is software-driven. 3Com loads the NBX 100
Communications System with a wealth of value-added features and functionality that would otherwise
cost extra and require hardware upgrades or service calls. Adding new functionality to your NBX 100
system is as simple as downloading software.
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