Verteks Consulting Completes Multi-Site ShoreTel System Deployment

Harbor Insurance Selects Verteks Consulting to Deploy a Multi-Site ShoreTel VoIP System.

Ocala, FL — May 26th, 2009 — Verteks Consulting is pleased to announce it has completed a project to install a multi-site ShoreTel VoIP system for Harbor Insurance. Harbor Insurance selected Verteks Consulting to deploy a ShoreTel system based on their track record of success with similar projects. “Harbor Insurance will benefit greatly from ShoreTel’s distributed architecture, which is ideal for companies that span multiple locations. ShoreTel’s IP phone system appears and behaves as a single, unified system — which is exactly what Harbor Insurance needs for its operations.” said Don Gulling, president of Verteks Consulting.

“Companies like Harbor Insurance that have multiple sites that need to closely collaborate and communicate are great candidates for a ShoreTel system. On this project we’re able to demonstrate how ShoreTel’s unique architecture provides practical business benefits like reduced operating costs, lower support costs – and better customer service to Harbor Insurance’s clients.” said Gulling.

The project involved the installation of a new ShoreTel system at all four Harbor Insurance sites — Ft. Pierce, Port St. Lucie, Vero Beach, and West Palm Beach. Harbor Insurance installed an MPLS network from AT&T, and new digital phone service from XO Communications. “One of the major benefits of the ShoreTel system for Harbor Insurance is that all of the employees can now handle calls made to any branch. It makes it much easier for them to keep customer service at the highest possible level. Plus, with the ability for every employee to have a direct-dial number, customers can now more easily reach their insurance representative.” said Gulling.

About Verteks Consulting, Inc.

Over the past 13 years, Verteks Consulting has become a market leader in Florida providing fast, reliable and secure voice and data networks for business and government clients. With a focus on Unified Communications and advanced networking solutions that improve efficiency, reduce costs, increase competitiveness, and improve customer service, Verteks Consulting is uniquely qualified to help its business and government clients confront the challenges of today’s dynamic marketplace. Verteks Consulting provides complete solutions that include project planning, installation, on-site training and 24×7 support services – including our leading-edge proactive support solution called ‘Total System Care’.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP Unified Communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications – voice, video, messaging and data – with their business processes. Independent of device or location, ShoreTel’s distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability, while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-877-80SHORE.

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For more information, please contact: Don Gulling, President, Verteks Consultingdgulling@verteks.com, 352-401-0909, 877-VERTEKS, www.verteks.com.