Verteks Consulting Receives ShoreTel Customer Experience Award

Verteks Consulting Rated “World Class” in Customer Satisfaction by Independent Source

Ocala, FL (PRWEB) May 08, 2014

Verteks Consulting today announced it has earned a ShoreTel® partner customer experience award. ShoreTel, the leading provider of brilliantly simple phone systems and unified communications solutions, recently announced award recipients for the first half of the partner year (October 2013 through March 2014), and Verteks was honored as a customer satisfaction achiever in its Champion Partner program.

“We are honored to be recognized by ShoreTel with this important award. We’ve been a ShoreTel partner for over 6 years, and we’ve received this Customer Experience award for 24 consecutive quarters. Our entire team has shown time and time again that they are committed to doing whatever it takes to deliver on our promise of 100% customer satisfaction and I’m proud to work with this team of dedicated professionals,” said Don Gulling, President and CEO of Verteks Consulting.

ShoreTel partners specialize in delivering ShoreTel’s solutions portfolio and training and supporting end-customers. They have expertise in disciplines such as LAN, WAN, call center, voice and data application integration. ShoreTel and its partners share the same goals in delivering UC solutions that improve communication and collaboration, with superior levels of customer care and satisfaction at a low total cost of ownership.

The partner customer experience award is presented to ShoreTel’s channel partners that have achieved world-class customer satisfaction scores of 55+ as measured by an independent third party. “We’re pleased to acknowledge Verteks Consulting and their achievement in customer satisfaction,” said David Petts, senior vice president of worldwide sales at ShoreTel. “Verteks Consulting exemplifies the best in delivering our innovative products and leading business solutions to ShoreTel customers.”


About Verteks Consulting

Verteks Consulting provides leading-edge VoIP, Contact Center, Video Conferencing and Virtual Server solutions to business and government clients throughout the U.S. With a focus on Unified Communications and advanced networking solutions that improve efficiency, reduce costs, increase competitiveness, and improve customer service, Verteks helps its business and government clients confront the challenges of today’s dynamic marketplace. Verteks provides turnkey solutions that include project planning, installation, onsite training and 24x7 support services — including a proactive managed care support system with 24x7x365 monitoring and reporting. For more information, visit http://www.verteks.com, or call toll-free: 877-VERTEKS.

About ShoreTel, Inc.

ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide.

For more information, visit http://www.shoretel.com.