Verteks Consulting Receives ShoreTel’s Highest Champion Partner Program Status – Certified Orange

Ocala, Florida, February 2nd, 2011 – Verteks Consulting announced today they have been awarded ShoreTel’s Certified Orange Champion Partner status, the program’s top tier that recognizes Verteks Consulting as a world-class integrator of brilliantly simple enterprise communication solutions. The Champion Partner Program is designed to strengthen the relationship between ShoreTel and its partners, advancing and growing both companies’ market share in the unified communications industry, while helping to ensure world-class customer satisfaction for every customer.

“We’re proud and honored to welcome partners of such distinction into the Champion Partner Program – especially those that have made the commitment to certification and technical training, infrastructure development and dedication to customer service in delivering our innovative products and leading business solutions,” said Annette Lorenz, Director of Worldwide Channel Marketing at ShoreTel. “In this case, the achievement of Certified Orange status is based on Verteks Consulting’s value-add solution delivery, including its focus on selling, installing and supporting ShoreTel Unified Communications systems nationally and globally, while maintaining world-class customer satisfaction levels. Verteks has demonstrated the highest levels of customer satisfaction and sales success, according to ShoreTel’s strict criteria, and as a result, we are happy to bestow them Certified Orange status for the next year"

“We’re excited and honored to be among ShoreTel’s largest and most successful partners, and achieving Certified Orange status means a lot to our entire team. Over the past few years our ShoreTel business has grown rapidly due to our relentless focus on achieving 100% customer satisfaction and we’re grateful to our clients for choosing us as their unified communications Partner.” said Don Gulling, President of Verteks Consulting. “Once our customers see the brilliant simplicity ShoreTel is known for – and the guaranteed lowest Total Cost of Ownership – they’re hooked. Backing every installation with a 100% satisfaction guarantee makes it a risk-free proposition for our clients.”

Since ShoreTel’s first product shipment in 1998, customer satisfaction has been at the core of ShoreTel’s top business priorities, and is reflected in the primary business values of Verteks Consulting as recognized by ShoreTel’s Certified Orange Champion tier status. This status is awarded only to partners who have achieved world-class customer satisfaction ratings on all new ShoreTel/Verteks customer installations surveyed. Customers who purchase ShoreTel solutions rank their product above other manufacturers for technology, ease of use, management, customer service, solution experience, product features and performance. Verteks Consulting satisfied customers like the Marion County Tax Collector and Florida Citizen’s Bank, and has contributed to ShoreTel’s ranking as Best Overall VoIP telephony vendor among end-users for the past seven years in a row, according to industry analyst Nemertes Research.


About Verteks Consulting, Inc.

Over the past 15 years, Verteks Consulting has become a market leader in Florida providing fast, reliable and secure voice and data networks for business and government clients. With a focus on Unified Communications and advanced networking solutions that improve efficiency, reduce costs, increase competitiveness, and improve customer service, Verteks Consulting is uniquely qualified to help its business and government clients confront the challenges of today’s dynamic marketplace. Verteks Consulting provides complete solutions that include project planning, installation, on-site training and 24×7 support services – including our leading-edge proactive support solution called ‘Total System Care’. Verteks Consulting is headquartered in Ocala, Florida, and has offices in the Melbourne, FL and Safety Harbor, FL. For more information, visit www.verteks.com or call 1-877-VERTEKS.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP Unified Communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications-voice, video, messaging and data -with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia Hong Kong and Munich, Germany. For more information, visit www.shoretel.com or call 1-877-80SHORE.