Case Studies

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Maximizing the Value of Salesforce.com

By integrating the ShoreTel IP phone system with Salesforce.com, Verteks helps RME boost sales productivity and tap robust call reporting features.

If anyone understands how to effectively develop and manage sales processes, it’s RME. The Tampa, Fla.-based firm specializes in comprehensive direct marketing solutions that drive consumer response.

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Ready to Grow

Verteks deploys ShoreTel UC with ShoreTel Enterprise Contact Center to provide Triage Management with a strong platform for continued growth.

Wind or hail damage is a stressful situation for any homeowner, and finding a reputable and qualified roofing contractor only adds to the anxiety. Triage Management Services helps to relieve that anxiety.

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The Right Prescription

Verteks helps BioPlus Specialty Pharmacy improve communications and protect against disaster with solutions from ShoreTel and Quorum.

Pharmacy operations have changed dramatically in the past several decades as technology has automated many of the time-consuming manual tasks associated with dispensing medicine.

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Visions of Quality

Verteks Consulting helps Ocala Eye improve the health of its IT infrastructure with comprehensive managed services and network and phone system upgrades.

Quality patient care is the goal of every healthcare provider, but the reality is that many highly trained and specialized caregivers can spend much of their time doing administrative tasks rather than delivering care.

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Watershed Decision

Verteks helps St. Johns River Water Management District gain state-ofthe-art communications features and save $150,000 a year with the ShoreTel Unified Communications solution.

St. Johns River Water Management District is one of five water management districts dedicated to preserving and managing Florida’s groundwater and surface water resources.

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Mission Accomplished

Verteks supports Rocky Bayou Christian School’s goal of providing more effective communication for parents.

Rocky Bayou Christian School takes seriously its commitment to parents, as well as students. Superintendent Michael Mosley notes that “the health of a school depends on the health of its culture.

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Platform for Excellence

Verteks provides Studer Group with a communications and network infrastructure that supports its mission and will sustain its rapid growth.

Studer Group puts into practice the principles that drive operational excellence. A recipient of the 2010 Malcolm Baldrige National Quality Award, Studer Group implements evidence-based leadership systems that help organizations attain and sustain outstanding results.

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Customer Focus

Verteks helps Eglin Federal Credit Union upgrade its contact center capabilities to ensure continued member service excellence.

Long considered the consumer-friendly alternative to big banks, credit unions earn high marks for customer satisfaction and loyalty in surveys of financial institution customers. With a not-for-profit, cooperative structure, credit unions tend to focus on delivering great service to their members.

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Banking on ‘Green’ IT

Verteks helps support First Green Bank’s mission through earthfriendly technology solutions and top-notch support.

A lot of organizations have launched “green” initiatives in order to become more environmentally responsible. First Green Bank has a green mission. The bank promotes environmental responsibility among area businesses through lower interest rates for commercial projects that meet green building standards. It also leads by example through its use of environmentally friendly products and technologies.

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More than an IT Provider

The City of Eustis relies upon Verteks for help with a wide range of projects, ongoing maintenance and expert support.

While Americans’ confidence in federal and state government has declined in recent years, our faith in local government has remained steady. A 2014 Gallup poll found that 72 percent of Americans continue to trust their local governments, the same as in 2013 and only a few percentage points off the historical average.

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A Wise Choice

A new end-to-end technology solution from Verteks Consulting delivers immediate bottom-line benefits for Bailey Industries.

The economy is in a recession and businesses of all sizes are cutting back. In this environment, a small firm in the home building products sector decided to upgrade its data network with all new, state-of-the-art technology. Sound crazy?

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Key to the City

The City of Mt. Dora trusts Verteks for comprehensive IT planning, implementation and support services.

Technology has changed dramatically the way local governments operate. Like any business, local governments utilize technology to operate more efficiently and cost-effectively. And, as more and more citizen-customers become accustomed to communicating and doing business online, local governments must keep up-to-speed with private sector counterparts.

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Banking on IT

Verteks Consulting provides expertise and support to help Alarion Bank sustain its rapid growth.

Just because your business is small doesn’t mean your IT needs are. Ocala, Fla.-based Alarion Bank needed a technology provider that could support its rapid growth in Alachua and Marion counties, and provide expertise specific to the financial services industry.

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Making It Easier

Verteks Consulting helps Marion County Tax Collector improve customer service with IP telephony, and provides top-notch ongoing support.

Steve ‘Shorty’ Barker can’t do much about taxes. But with the help of Verteks Consulting he’s done a lot to improve the customer service Marion County residents receive when they go to pay their taxes and license fees.

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