Mitel Connect / ShoreTel Connect Monthly Live Admin Training – 23 Apr 2020

Mitel Connect / ShoreTel Connect Monthly Live Admin Training – 23 Apr 2020
MitelPC
Join us each month for our live, instructor-led webinar. Each month we will cover a different system administration tip and trick for Mitel Connect – these will be live trainings on the most commonly used and important aspects of administration for the Mitel Connect system.

These event are recommended for any technical or primary ShoreTel / Mitel support contact in your organization. These webinars are meant for organizations that have already migrated to Connect, and for those seeking to learn more about Connect before migrating. We do not recommend these webinars for end-users – this is focused on administrative tasks.

Join us Thursday April 23rd at 2pm

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Topics Covered:

  • Custom topics - email our client success team with your requests and suggestions, we will add them to the agenda
  • Maintaining users – add a user, changing user settings
  • Maintaining user groups – adding a group, changing group settings
  • Maintaining class of service – adding a group, changing group settings
  • Trunk Groups – adding a group, edit group settings, modify local prefix lists
  • Call Control – maintaining and modifying bridged appearances, hunt groups
  • Call Control – maintaining and modifying pickup groups, paging groups
  • Auto-attendants – creating, maintaining & modifying
  • Schedules – creating, maintaining & modifying