Hosted Voice Solutions | Lake Mary, FL
Proudly serving Lake Mary since 1996
Verteks is your trusted local provider of hosted voice solutions and hosted voice services in the Lake Mary, FL area. If you want to jumpstart your traditional office with remote or virtual options, we can help. Find out how we can meet the needs of your team without sacrificing your current customer service standards.
Contact us today to speak to a hosted voice consultant.
What is hosted voice service?
Hosted voice service refers to telephone services across your internet connection. It mimics the feel of traditional landlines that offices and workplaces have used for decades.
There are two ways to receive hosted voice phone service, both of which depend on a virtual private branch exchange (PBX) to handle incoming and outgoing connections. We can help you implement either of these methods:
Benefits of our hosted voice solutions and services
With a better understanding of hosted voice solutions in general, it is easier to understand how they can benefit you and your team. With the help of our experts, you can:
- Accommodate high demand: We understand that your number of calls tends to fluctuate on a daily, weekly or monthly basis. We can handle even the largest of call volumes at any time of the day or night – all without bogging the system down or dropping callers.
- Achieve reliable connectivity: You will experience minimal to no downtime with our services. Even if you lose power locally, your customers will still be able to receive service and support from remote agents. This can't be said for many of our competitors.
- Keep your current number: With our services, you don't have to take on a brand new phone number at any time. You will never worry about missed calls, call forwarding services or confused customers.
- Scale as needed: It doesn't matter if you need to support one device and a few customers or hundreds of devices and thousands of customers. Our solution is fully scalable, adaptable and flexible to meet your ongoing needs.
- Access additional tools: Our hosted voice solutions give you access to numerous services at no extra cost. This includes voicemail, call recording, videoconferencing and a whole lot more.
Learn more about our practical hosted voice solutions
To find out more about what our hosted voice solutions and services can do for you, contact us today for more information. Since 1996, our experts in the Lake Mary, FL area have been dedicated to helping our clients succeed. Contact us today to speak to a hosted voice solutions consultant.
Outsourced IT Services from Verteks provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.
Don't take our word for it - here are some quotes from our clients:
“We have been a client of Verteks Consulting for over 10 years and for the past four years they been our "complete" IT provider. They have always been there for us with cutting-edge technology and top of the line support. I know, with this support, we have a world-class team of exceptionally trained and talented team members to support our corporation and remote locations. With the aftermath of Hurricane Irma, a lot of our competitors were unable to work because of the internet and connectivity issues. Verteks Consulting had our system up and running, saving not only the company lost revenue but employees lost time, the next day, with out-of-the-box thinking and world-class support.”
~ Patti K. – Business Manager for a Regional Distribution Firm
“We’ve had continuing services agreements with Verteks for many years, and I can’t place enough emphasis on how important that relationship is. I’m not a tech person, but the Verteks engineers will sit down and explain everything in layman’s terms and point out the pros and cons of all possible solutions. They help me understand what’s going on so I never go into a project feeling like I’m behind the eight ball.”
~ Tracy S. – Finance Manager for a Central Florida City
“They make it so simple. It’s just more cost-effective and less of a headache to use Verteks rather than hiring IT staff. And they are always there. If I have a problem on the weekend, I can call the Verteks help desk and the on-call person will take care of it.”
~ Steve L. – Dept. Director for large Central Florida Non-Profit
“Verteks has a strong bench of people who have expertise in every aspect of the IT infrastructure — a sort of “Brain Trust.” Instead of trying to keep a deep bench on staff, we knew this was the avenue to take. So many of the things Verteks does … you can’t really put a number on. I appreciate the value of what Verteks has brought because we’ve grown tremendously and we’re not slowing down.”
~ Steve M – Dept. Director for a large Church and K-12 Private School
“Everybody I’ve worked with at Verteks has been more than willing to help with anything we need. They answer all our technology questions, and if they don’t know they’ll find out and get back to us. They’re always very quick to respond and resolve any IT issues that arise.”
~ Sherry S., Senior Application Specialist, Central Florida Constitutional Officer
“Having worked in office management for years I can honestly say that Verteks has one of the absolute best customer support teams I've ever had the pleasure of working with. They respond fast (if not immediately) to all help desk calls and their technicians are extremely knowledgeable yet talk to you in layman's terms while working through your problem. The icing on the cake is after you've gotten to know them, they feel more like "friends with phone technology benefits", not just the computer techs. Five stars for Customer Support!”
~ Cathy T. – Ocala/Marion County Non-Profit
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