More than 3.7 million organizations worldwide use Microsoft 365 for productivity apps and collaboration tools. Many users are familiar with these tools, minimizing the learning curve and maximizing adoption. The Microsoft 365 platform is mature, scalable and continuously updated, with a well-established ecosystem of third-party resources.
However, few organizations are using Microsoft 365 to its full potential. They primarily use basic apps such as Word, Excel and PowerPoint without exploring the platform’s more advanced features. The complexity of Microsoft 365 can be daunting for some, leading to hesitation in exploring its full capabilities.
In some cases, organizations adopt Microsoft 365 without engaging users throughout the organization. Adoption may be driven by short-term goals of reducing costs and IT overhead without considering the long-term business benefits of fully embracing the platform. In addition, organizations may not secure Microsoft 365 properly, increasing the risk of account takeovers, data loss and exposure, and other threats.
That’s why it pays to partner with a managed services provider (MSP) with expertise in Microsoft solutions. A qualified MSP will provide an array of advisory and consulting services along with proactive Microsoft 365 support.
Going Beyond the Basics with Microsoft 365
Ideally, organizations should partner with an MSP before adopting Microsoft 365. However, even organizations that have been using Microsoft 365 for years can benefit from an MSP’s services.
The MSP can consult with users to determine how they’re utilizing Microsoft 365 and identify ways to leverage the platform to improve business practices and workflows. Perhaps the organization isn’t using Microsoft Teams to its full potential, or hasn’t taken advantage of SharePoint as a central repository for information. Applying these tools to specific use cases can deliver immediate value while giving users a taste of the platform’s potential.
Many organizations are unaware of the automation tools in the Microsoft stack. For example, Microsoft Power Automate makes it easy for non-technical users to create automated workflows that trigger actions across various apps and services. Microsoft Power Apps allows users to build web and mobile apps, while Microsoft Power BI provides tools for data analysis, visualization and reporting.
Copilot, Microsoft’s gen AI tool, goes even further, searching for information, drafting documents and more. A qualified MSP can help organizations leverage all these tools to streamline operations, enhance customer experiences and facilitate data-driven decision-making.
Ensuring Microsoft 365 Is Cost-Effective and Secure
The MSP can also help customers optimize their Microsoft 365 environment. Microsoft’s licensing plans and options can be confusing, but a qualified MSP can help customers choose the best one for their needs. In some cases, organizations will need multiple plans to ensure that power users have access to the tools they need. The MSP can also ensure that customers are not paying for licenses they don’t need and that they’re compliant with their license agreements.
Most importantly, the MSP can help ensure the security of Microsoft 365. The platform has powerful built-in security tools, but customers may not know how to use them effectively. Some customers may be unaware of their responsibility to protect their user accounts and data.
The right MSP will review Microsoft 365 security settings and close any identified gaps. The MSP will also have tools for securing email and collaboration applications, backing up data, archiving email and more.
How Verteks Can Help
Verteks is a longtime Microsoft partner with extensive experience with Microsoft 365 and the entire Microsoft ecosystem. Our team understands the Microsoft 365 licensing structure and has helped organizations of all sizes choose the right plans for their operations. We also advise customers on the right applications and use cases for their operations, and help ensure the security and privacy of their data.
Contact us to learn more about our Microsoft 365 support services and how they can help you get the most value from your investments.
