More technology vendors are bundling managed services with their products. The reasons are clear: Technology products are increasingly complex, and many organizations lack the expertise to adopt and use them effectively. The persistent tech shortage exacerbates these challenges.
The near-constant attacks on computer networks make it clear that cybersecurity is no longer a human-scale problem. Traditional security measures such as firewalls and antivirus software aren’t enough to ward off the onslaught of increasingly sophisticated attacks leveraging artificial intelligence and machine learning.
As new threats emerge, organizations must take steps to secure the backup environment.
Data backup is the critical last line of defense against data loss due to ransomware and other cyber threats. However, recent research suggests most organizations aren’t doing enough to secure their backup and storage environments.
UEM solutions help organizations improve the control and security of rapidly proliferating endpoint devices.
Managing endpoints has always been demanding, but the challenge has been amplified by the widespread adoption of remote work and the proliferation of Internet of Things (IoT) devices.
Given the incredible speed of innovation in the IT world, it isn’t surprising that most organizations struggle to effectively implement new technologies while continuing to manage their existing ones. That’s why roughly two-thirds of all organizations in the U.S. rely on managed services providers (MSPs) for essential support.
A regional health network in Illinois was forced to shut down two rural hospitals last summer, in part due to losses sustained during a prolonged ransomware attack two years earlier. It marked the first time a hospital closing was directly linked to a cyberattack.
Since the beginning of the computer age, IT teams have doggedly worked to prevent all cyberattacks and system outages that could disrupt operations. That may no longer be an achievable objective. Modern technologies and threats have become so complex and sophisticated that IT failures now seem nearly inevitable — 96 percent of IT organizations worldwide experienced at least one outage in the past three years, according to one study.
Managed, co-managed and professional service models offer different methods for accessing IT expertise.
Most IT organizations today face the challenge of supporting growing numbers of applications and services with too few resources. Nearly three-quarters of business leaders say they are struggling to fill open technology positions, according to a recent study from the Institute of Electrical and Electronics Engineers (IEEE).
The talent shortage impacts organizations in significant ways.
How to protect your organization from fraudulent wire transfers and other payment scams.
Ransomware attacks tend to garner headlines, but there’s another threat that’s costing organizations billions of dollars. These are social engineering scams involving fraudulent wire transfers or data theft.
Long ago, Voice over Internet Protocol (VoIP) long ago became the go-to communication solution for organizations looking to reduce their telecommunication costs and support increasingly decentralized operations. However, pairing the technology with softphones is the key to realizing the full benefits of IP communications.