Office 365 is a great cloud productivity suite that brings benefits to all its users – I use it myself and I love it. As with any technology it’s important to evaluate cyber security risks and take appropriate measures to reduce risk and improve security. Based on my experience and what we’ve seen in client engagements, here are my top 5 cyber security recommendations for Office 365:

Organizations should take steps to minimize the risk associated with collaboration tools.

Mobile workers and geographically dispersed teams need collaboration tools to share information and stay engaged. Unfortunately, collaboration tools can create security and regulatory compliance risks.

Malicious artificial intelligence applications are creating dangerous new cybersecurity threats.

Cybersecurity analysts warn that the malicious use of artificial intelligence (AI) and machine learning (ML) will bring fundamental changes to the threat landscape in the next few years.

Good governance is the key to realizing the full business benefits of big data initiatives.

Data is the coin of the realm for businesses today. Organizations of all shapes and sizes are embracing technologies that allow them to analyze massive data sets in order to gain market insights, optimize operations and create personalized customer experiences.

A recent report from Eastern Management Group found that more than half of all surveyed organizations are considering the adoption of a hosted unified communications solution to replace their aging phone system. The top reasons for adoption of Unified Communications-as-a-Service (UCaaS) solutions focus on popular capabilities such as VoIP, mobility, presence and collaboration tools.

The answer to this question depends upon who you ask. If you ask a vendor who claims to be a managed services provider (MSP), there’s a good chance the definition you hear will sound exactly the same as that vendor’s marketing materials.

If you ask the average small to midsize business owner or IT manager, their definition of managed services will probably sound a lot like the traditional break-fix model of IT support.

Early video conferencing solutions were major timesavers and money savers. Organizations no longer had to spend days or weeks planning face-to-face meetings, or pay for travel and accommodations. But those early solutions did require expensive on-premises equipment.

Contact centers based upon unified communications platforms can deliver a true omnichannel experience.

The traditional call center is essentially a telephone system with call routing and other features that enable multiple agents to handle incoming and outgoing calls.

Security assessments can help organizations win the war against cyberattacks by identifying and remediating vulnerabilities.

Sometime in the sixth century B.C., Chinese general Sun Tzu wrote one of the most successful books on military strategy. In it he states that strong leadership and sound planning can result in victory over a superior force.

A hybrid cloud enables organizations to gain the agility of the public cloud while maintaining security and control.

Public cloud or on-premises data center? That has been the conundrum organizations face as they seek to leverage the flexibility and scalability of the public cloud while addressing security, privacy and performance concerns.