There’s no question that the cloud has forever changed the IT environment. According to the State of the CIO 2017, a new report from research firm IDG, the increasing adoption of cloud services has made IT departments more efficient, reducing the amount of time spent on traditional IT tasks.
The Cloud Doesn’t Eliminate the Need for Effective IT Management
How Managed Services Help Solve the Branch IT Conundrum
Companies open branch locations for a number of reasons — to expand into new markets, broaden the pool of available talent and develop deeper relationships with customers, just to name a few. In fact, data from the Census Bureau’s Business Dynamics Statistics program shows that the number of branch offices has increased steadily while new business startups have declined.
High-Performance Wi-Fi and the Cabling Conundrum
The demands on the Wi-Fi network have never been greater. Users are constantly downloading data, accessing applications, and using voice and video conferencing on their mobile devices. If the wireless LAN isn’t up to the job, the user experience suffers.
5 Key Metrics Every Call Center Manager Should Master
There are a lot of reasons that call center managers should keep working to find the right metrics from their call center data. Business insights, available from data that has historically been locked away in a phone system, are invaluable to a company that wants to use their contact center as a tool for achieving business objectives.
Data Center Building Blocks
Hyper-converged infrastructure accelerates deployments and relieves management headaches through modular approach.
The first known prefabricated house was developed by London carpenter Henry Manning in 1833 for his son who was emigrating to Australia.
Finding Value
SMBs looking to managed services providers to deliver efficiency, innovation and more.
As the role of business technology steadily evolves, small to midsize businesses (SMBs) have become increasingly comfortable with a managed services approach to their technology requirements.
A New Look
Emerging trends remove complexity and expand the possibilities of video conferencing.
The business case for video conferencing has been convincingly established. With workforces becoming more mobile and dispersed, video conferencing bridges geographic boundaries to reduce travel costs, improve collaboration and promote stronger business relationships.
Is Your Print Environment a Security Risk?
IT officials at government agencies are becoming more aware of the risks of a frequently overlooked source of security threats – the printer. In the 2016 Center for Digital Government survey, more than one in five government IT officials acknowledged their printers were more vulnerable than other network devices.
Why Cyber Insurance Is Becoming a Business Necessity
Organizations carry insurance covering a host of different risks, from accidental injury to property damage to negligence. However, a recent survey conducted by research firm Ovum found that only half of U.S. businesses have cyber insurance, and only 16 percent have cyber policies that cover all risks.
Business Continuity Planning Should Address Pandemic Threat
In our last post, we discussed business continuity planning tips as we enter into hurricane season. Organizations should take steps to ensure that their facilities are prepared for disaster and that employees know what to do in an emergency. They should also make sure that business-critical applications and data are protected and can be recovered quickly if needed.
