The accelerated adoption of technologies such as cloud computing, automation and artificial intelligence creates enormous operational benefits for most organizations but also contributes to increased network complexity. More than half of IT professionals say they are no longer confident in their organization’s ability to effectively manage this complexity, according to a new SolarWinds study.

It is beyond debate that IT modernization efforts require a well-defined cloud computing strategy. In a recent survey, more than 95 percent of IT leaders said they are aggressively pursuing plans to leverage public, private and hybrid clouds to help meet the future IT needs of their organizations.

Businesses across the globe are expanding their use of cloud-based Software-as-a-Service (SaaS) solutions to support hybrid work models, modernize IT environments and improve agility. In the process, many are also inadvertently putting business-critical data at risk.

One of the great challenges of remote work is that at-home employees are quite likely to encounter technical problems they can’t resolve themselves. They need responsive IT support to remain productive, but only the largest organizations are likely to have the resources necessary to provide around-the-clock remote support for scattered workforces.

As we enter National Cybersecurity Awareness Month, it is hard to escape the conclusion that cybersecurity has never been more important — or more difficult.

Threats are growing more frequent, sophisticated and costly. Data, devices and other assets keep moving beyond the reach of network perimeter defenses.

Virtual CIO services provide access to executive expertise necessary to drive IT opportunities.

To one degree or another, almost every business today is dependent upon technology. While smaller organizations may not require enterprise-class systems and platforms, they almost certainly are using communication and collaboration tools, networked computers, cloud services and a variety of applications.

The break/fix approach was once the standard model for acquiring IT support. When a company needed computer repairs, network tuning, printer support or any other form of tech-related service, they engaged a solution provider on a straightforward fee-for-service basis and paid the bill once the work was completed.

By some estimates, more than two-thirds of all businesses in the U.S. work with a managed services provider (MSP) to improve the efficiency, reliability and security of their critical IT operations. As technology environments become more complex, the demand for these services continues to build — analysts are predicting the market will grow by nearly 75 percent over the next five years.

The pandemic has forced organizations to rapidly implement remote work strategies in order to sustain operations. The transition has largely been successful thanks to an array of cloud-based applications, collaboration tools and remote access technologies.

When it comes to IT infrastructure and network reliability, there’s really only one performance metric that matters to your employees and customers: Is it working? IT managers, analysts and support specialists understand there’s not always a simple yes or no answer.