Deadline nearing for tough, new data protection standard with a global impact.

The European Union’s General Data Protection Regulation (GDPR) goes into effect in less than a year, and data security experts say it could be the strictest data privacy law ever enacted.

There are a lot of reasons that call center managers should keep working to find the right metrics from their call center data. Business insights, available from data that has historically been locked away in a phone system, are invaluable to a company that wants to use their contact center as a tool for achieving business objectives.

Hyper-converged infrastructure accelerates deployments and relieves management headaches through modular approach.

The first known prefabricated house was developed by London carpenter Henry Manning in 1833 for his son who was emigrating to Australia.

SMBs looking to managed services providers to deliver efficiency, innovation and more.

As the role of business technology steadily evolves, small to midsize businesses (SMBs) have become increasingly comfortable with a managed services approach to their technology requirements.

Emerging trends remove complexity and expand the possibilities of video conferencing.

The business case for video conferencing has been convincingly established. With workforces becoming more mobile and dispersed, video conferencing bridges geographic boundaries to reduce travel costs, improve collaboration and promote stronger business relationships.

Data encryption is the key to minimizing the risk of embarrassing and costly security breaches.

A seemingly endless list of high-profile data breaches has organizations worried about the threats posed by hackers. The ongoing adoption of cloud applications and storage brings concerns about the security of data on third-party systems.

It seems almost quaint that organizations once wondered whether they should move to the cloud. Today, virtually every organization is using some form of cloud, with the vast majority adopting a multi-cloud strategy.

As the name implies, a multi-cloud model involves the use of more than one cloud service.

Verteks helps the Marion County Property Appraiser with cost-effective upgrades for its servers, security, backup and phone system.

As the pace of technology change continues to accelerate, organizations in virtually every industry are struggling to keep up.

How to choose a cloud-based unified communications solution with confidence.

The global market for Unified Communications as a Service (UCaaS) is poised for “staggering growth” and will be worth nearly $38 billion by 2022, according to analysts with Transparency Market Research.

SDN principles improve the performance and reliability of branch network links.

The need to connect countless objects, devices, people and applications is fundamentally changing the way workloads move through the network. Cloud computing, mobile access, federated applications and unified communications are among the services that have significantly increased network traffic and intensified connectivity demands.