DR-as-a-Service provides infrastructure, processes and expertise in a subscription-based model.
Organizations depend upon around-the-clock availability of mission-critical IT systems — and that creates tremendous risk to the business. Disasters can and will occur, whether caused by human error, power interruptions, fire, water damage or weather-related events.
Many organizations are upgrading the network core to 10 Gigabit Ethernet or even higher.
“Our network is incredibly fast and we have way more bandwidth than we can ever use,” said no one ever.
The truth is that when it comes to network capacity, there is no such thing as “enough.
Migrating to a new business phone system requires a careful, methodical approach.
While organizations of all sizes depend on email, video and social media for conveying information to both internal and external audiences, the telephone remains the undisputed champion of business communication tools.
I've been looking for a reliable, easy-to-use application to access my PC and network from my iPad, and after trying several apps, I can recommend iTap RDP. I use this app almost every day and it’s extremely reliable and useful. With a few seconds of quick setup, you can easily access a Terminal Server in your network, or directly access your desktop.
ShoreTel recently announced an update to ShoreTel Mobility, a smartphone integration solution that simply and intelligently integrates all leading smartphones and tablets with leading IP PBX systems extending full UC and cost-saving calling capabilities to the mobile workforce.
In our world of digital photos, on-demand videos and ubiquitous e-mail, fax technology seems almost primitive. When sent via traditional methods, where one fax machine scans a document and transmits it to another fax machine which prints it out, faxes even present a multitude of problems:
Paper jams or a lack of paper can cause a transmission to fail.
One of the coolest features in ShoreTel Communicator is ‘Simultaneous Ringing’, often referred to as Simulring, Twinning, dual ringing, or forking. The feature was first introduced in ShoreTel 10.2 and is in all future releases.
Independent research firm Nemertes Research surveyed IT pros. For the sixth year running, ShoreTel's brilliantly simple solution was rated "Best IP Provider" in all areas, including value, customer service, and technology. Download the report to view the rankings.
The next time you’re sitting in a company meeting saying “our customers are asking for this change” or “customers would benefit from this feature,” imagine how much more impact you would have with a recording of your customers own voice. With CallRex Call Recording software, you can quickly bring the voice of the customer to more people within your organization.
