One of the coolest features in ShoreTel Communicator is ‘Simultaneous Ringing’, often referred to as Simulring, Twinning, dual ringing, or forking.  The feature was first introduced in ShoreTel 10.2 and is in all future releases.

Independent research firm Nemertes Research surveyed IT pros. For the sixth year running, ShoreTel's brilliantly simple solution was rated "Best IP Provider" in all areas, including value, customer service, and technology. Download the report to view the rankings.

The next time you’re sitting in a company meeting saying “our customers are asking for this change” or “customers would benefit from this feature,” imagine how much more impact you would have with a recording of your customers own voice. With CallRex Call Recording software, you can quickly bring the voice of the customer to more people within your organization.