Hyper-converged infrastructure solutions help simplify IT for SMEs.

IT is equal parts challenge and opportunity for small to midsize enterprises (SMEs). These organizations stand to benefit greatly from tools and services that automate routine tasks, enhance service delivery and improve productivity.

The right contact center technology can help enhance the customer experience and create competitive advantages.

An organization’s success hinges on the customer experience. Although satisfied customers tend to become loyal customers, the reverse is almost inevitable.

Key reasons why organizations need a managed backup service.

Given the rapid pace of technology innovation, there is a tendency to look for emerging solutions that will drive business benefits. That’s a good thing, as long as organizations don’t forget about the basics.

Endpoint detection and response tools provide more effective protection against evolving endpoint threats.

According to various surveys, the average U.S. employee uses at least three devices daily for work activities. While these devices enable productivity and collaboration, they create multiple avenues for spreading malware.

How strategic IT planning and budgeting drives long-term success.

Despite increased investments in advanced technologies, many organizations cling to the notion that IT is a cost center that doesn’t improve profitability. This fact is demonstrated by the focus of IT leaders.

Video conferencing continues to evolve from a conference room tool to a pervasive collaboration platform powered by advanced technologies.

The adoption of remote and hybrid work models changed the overall culture in most organizations and, in the process, pushed video conferencing technologies into the mainstream.

Organizations must update and modernize their IT environments to take advantage of generative AI and other advanced technologies.

Digital transformation has been a long-running goal of organizations of all sizes. Many are taking advantage of cloud platforms, mobile applications and data analytics to reduce costs, streamline their operations and enhance the customer experience.

Organizations need a well-thought-out strategy to minimize the threats associated with collaboration tools.

Collaboration tools have become an essential part of the modern workplace. They enable remote and mobile workers to stay engaged and geographically dispersed teams to keep projects on track.

As more organizations adopt multiple clouds, they should take steps to address complexity and cost overruns.

Today’s hypercompetitive business climate is driving more organizations to adopt new operational models and develop innovative new services.

The right partner will maximize the benefits while avoiding the pitfalls of outsourcing cybersecurity.

Demand for IT professionals is strong and growing, broadening the “skills gap” that has persisted in the industry for years. In a recent IDC survey, almost two-thirds of North American IT leaders said their teams lack the skills to meet business objectives.