ShoreTel has a great Microsoft Outlook integration capability that allows you to easily manage your voicemail inside your Outlook email interface – but many people have asked me about how to get the most out of ShoreTel Communicator for managing these messages, without using Outlook. In this brief overview, I’m going to show you how to use the built-in capabilities inside ShoreTel Communicator to more easily manage and control your voicemail.
I’ve included some screenshots to illustrate how I use ShoreTel Communicator for this and I’ve made notes on each image so you can follow along on your own system. I encourage you to experiment with these tools and find what works best for you – and share that knowledge with your teammates and coworkers as well.
As always, if you need some extra training, or want some live interaction with one of our experts on how to get the most out of ShoreTel Communicator, I encourage you to register for one of our bi-weekly live training sessions, or view our recorded sessions which we’ve posted on our site here – follow this link for training recordings.