Help for the Help Desk

Many IT teams are struggling to resolve the technology issues 
associated with remote work. Managed services can help.

The shift to remote work has largely been successful, enabling organizations to remain operational amid pandemic-related shutdowns and social distancing requirements.

Understanding the Value of UC

Unified communications solutions from one strategic 
partner deliver business value in unexpected ways.

Business communication and collaboration tools have enabled organizations to continue operations as employees have shifted to remote work. Online chat, instant messaging, video conferencing and file-sharing have supplemented email to facilitate decision-making and business processes.

Creating a Cloud Strategy

Without proper planning, rushed migration processes can bring increased risk, cost and complexity.

Pandemic-triggered workforce changes led businesses worldwide to accelerate their cloud migration plans by an average of six years, according to a recent Lawless Research study.

Plugging Data Leaks

Data loss prevention solutions prevent sensitive 
data from seeping through cracks in security.

IT security systems are designed to prevent malicious outside forces from invading the network. However, these systems generally do little to keep data inside the network.

Employee Cybersecurity Training is Essential

As hackers continue to step up their attacks, every organization should provide employees with regular security awareness training.

Human beings are the weakest link in the cybersecurity chain. Organizations can implement the most sophisticated security tools, but one user clicking on a malicious link or giving up sensitive data can cause a security incident.

Pandemic Shifts IT Priorities

With technology budgets expected to shrink in 2021, IT organizations must adapt their budget proposals.

IT budgeting is a tough job under the best of circumstances, but it is especially challenging this year because of the coronavirus pandemic and the shutdown measures required to contain it.

Network Security Is an Inside Job

Insider threats don’t have to be malicious to be costly. Employee workarounds and policy violations create significant security risks.

Remote work has brought many benefits to both employees and employers, but it has also heightened security threats.

PC Upgrades Pay Off

Keeping Windows 10 PCs up-to-date can help organizations reduce costs, increase productivity and improve security.

Is a penny saved really a penny earned? Not when it comes to running outdated PCs. Research shows that trying to wring the last bit of usefulness out of desktop and laptop computers ultimately results in maintenance, productivity and security expenses that far outweigh hardware replacement costs.

Can Your Firewall Inspect Encrypted Traffic?

Two-thirds of malware attacks are encrypted, driving the need for security tools that can detect these threats without performance lags.

More and more traffic traveling across the Internet is encrypted. According to the Internet Trends Report by venture capitalist Mary Meeker, 87 percent of web traffic was encrypted at the beginning of 2019, compared to 53 percent in 2016. Data from Netmarketshare shows that encrypted web traffic exceeded 90 percent by October 2019. A Google report puts the figure at 95 percent based upon the number of web pages using the HTTPS protocol loaded into its Chrome browser.

So Long, Office 2010

As popular productivity suite is phased out, organizations should turn their focus to cloud-based Microsoft 365.

Microsoft’s popular Office 2010 productivity suite reaches end-of-life status on Oct. 13. After that date, Microsoft will no longer provide technical support, security updates, patches or bug fixes.

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