BEC scams cost companies millions in fraudulent wire transfers.

It’s late on a Wednesday afternoon and Joe in finance receives an email from the CEO: “Just signed a contract with a new supplier. Please wire $150,000 to this account ASAP. Thanks.” A bank routing and account number are provided.

Business and IT leaders now collaborate on difficult buying decisions. Third-party providers can help.

It wasn’t that long ago that IT departments were essentially technology fiefdoms, largely independent of the rest of the organization with a few key managers having almost total authority over operations.

Outdated perimeter defenses offer minimal protection from sophisticated new cyber threats.

Firewalls have been the linchpin of network security for decades, serving as the essential gatekeeper between internal network resources and the outside world.

SMBs say reliability is the first thing they seek when choosing a cloud-based phone system.

There are a lot of good reasons for putting your phone system in the cloud. It saves capital costs, offloads much of the phone system management burden, creates access to advanced features and is extremely scalable.

Organizations should take steps to minimize the risk associated with collaboration tools.

Mobile workers and geographically dispersed teams need collaboration tools to share information and stay engaged. Unfortunately, collaboration tools can create security and regulatory compliance risks.

Malicious artificial intelligence applications are creating dangerous new cybersecurity threats.

Cybersecurity analysts warn that the malicious use of artificial intelligence (AI) and machine learning (ML) will bring fundamental changes to the threat landscape in the next few years.

Good governance is the key to realizing the full business benefits of big data initiatives.

Data is the coin of the realm for businesses today. Organizations of all shapes and sizes are embracing technologies that allow them to analyze massive data sets in order to gain market insights, optimize operations and create personalized customer experiences.

Contact centers based upon unified communications platforms can deliver a true omnichannel experience.

The traditional call center is essentially a telephone system with call routing and other features that enable multiple agents to handle incoming and outgoing calls.

Security assessments can help organizations win the war against cyberattacks by identifying and remediating vulnerabilities.

Sometime in the sixth century B.C., Chinese general Sun Tzu wrote one of the most successful books on military strategy. In it he states that strong leadership and sound planning can result in victory over a superior force.

A hybrid cloud enables organizations to gain the agility of the public cloud while maintaining security and control.

Public cloud or on-premises data center? That has been the conundrum organizations face as they seek to leverage the flexibility and scalability of the public cloud while addressing security, privacy and performance concerns.