Hybrid Work Is the Norm, But Is It Working?

Many organizations still lack the right culture and technology to support the hybrid workplace effectively.

The pandemic may have triggered a sudden, unexpected shift to remote work, but the reopening of offices did not mark a transition back to full-time onsite work.

‘Tis the Season to Be … Vigilant

AI-driven phishing campaigns, fake e-commerce sites and other holiday scams victimize businesses as well as consumers.

For all the joy and goodwill surrounding the holidays, it has unfortunately also become the high season for cybercrime. Because consumers do a big chunk of their holiday shopping online, cybercriminals boost their online attacks and scams during the holidays.

Cyberattacks on Mobile Devices Continue to Escalate

Mobile device management solutions can help organizations reduce the risk.

Users aren’t paying much attention to the security of their mobile devices. Threat actors, on the other hand, are.

According to a recent report, 50 percent of mobile devices have outdated operating systems.

Overcoming Data Backup Headaches

Backup-as-a-Service solutions eliminate the need to buy and manage backup hardware while ensuring that backups are completed on schedule, every time.

Data backup has always been a challenging process, but it has become more difficult than ever over the past two years.

Goodbye, Windows 10

As the popular Windows 10 operating system reaches end of life, organizations need to make it a priority to upgrade to Windows 11.

On Oct. 14, 2025, the Windows 10 operating system will reach end of life (EOL). No, the OS won’t stop working, but Microsoft will no longer provide technical support or free security updates.

Secure File Sharing Practices Are Essential

Organizations need to be aware of the risks of insecure file-sharing practices and
take steps to prevent data breaches, malware and other forms of cyberattack.

Team collaboration solutions enable remote and hybrid work models by allowing dispersed colleagues to remain connected, share ideas and solve problems from any location.

Optimizing the Customer Experience

By focusing on the four basic attributes of customer service, organizations can manage their contact centers more effectively to increase customer satisfaction.

The poet Maya Angelou once said that although people may forget what you say and do, “people will never forget how you made them feel.

Plugging Security Holes

A qualified managed services provider can help organizations eliminate a common source of threats by ensuring that security patches are applied promptly.

Patch management plays a critical role in minimizing cybersecurity risk. However, implementing a patch management strategy is not as easy as it might seem.

Keeping the Network Current

Here’s how to plan a network upgrade that minimizes business disruption.

A highly available, high-performing network has become critical to operations. Organizations in all industries require a robust network to support communication and collaboration and ensure ready access to cloud-based applications and services.

Protecting Data from Ransomware

These five tips can help organizations reduce the risk and impact of ransomware attacks.

Ransomware attacks have surged in 2025. One report noted a 126 percent increase in ransomware attacks in the first quarter, and another highlighted a 213 percent increase in the number of victims listed on data leak sites.

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