DR-as-a-Service offers a simpler, more cost-efficient way to protect IT operations against extended downtime.

It’s hurricane season once again, with the threat of severe weather increasing operational risk for organizations of all sizes. However, disasters come in many forms, from extended power outages to cyberattacks to human error.

Why every organization needs a strategy for combating security breaches caused by authorized users.

Well-funded hackers with sophisticated tools strike fear in everyone responsible for cybersecurity. For instance, the Russian cybercrime group Trickbot has extorted more than $833 million in cryptocurrency in ransomware attacks.

As unified communications solutions continue to evolve rapidly, organizations should follow best practices to protect their investments.

Unified communications is now a part of almost every company’s technology stack. By seamlessly blending a collection of once-independent applications, UC solutions deliver the cohesive communication and collaboration capabilities necessary to support increasingly decentralized operations.

Organizations should start with a thorough assessment of their existing IT environment before undertaking a cloud migration.

The public cloud has become a mainstream business resource. According to the 2024 State of the Cloud Report, 97 percent of organizations use public cloud services, with 89 percent of those using multiple clouds.

Are business partners creating security risks for your organization?

Organizations often provide business partners and vendors with access to IT systems to perform certain tasks. While this can help you improve operational efficiency and transparency, research has shown that letting third parties access your network, especially those systems that house sensitive or confidential data, creates serious security risks.

Cyber insurance is becoming a necessity, but many organizations are struggling to find policies that provide adequate coverage at the right price.

More and more organizations are taking out cyber insurance policies as a hedge against the threat of a security breach.

A qualified managed services provider minimizes the risk of downtime through ongoing monitoring, proactive maintenance and rapid troubleshooting of issues.

Severe IT outages are increasingly rare, thanks to more reliable IT equipment and investments in backup and disaster recovery systems.

A compromised privileged account can give an attacker virtually unfettered access to the IT environment. Here are nine tips for security them.

Privileged account management is one of the most critical components of any enterprise security strategy. Cybercriminals prize privileged account credentials because they provide administrator-level access to servers, security systems, network devices, applications and other resources.

Hyper-converged infrastructure solutions help simplify IT for SMEs.

IT is equal parts challenge and opportunity for small to midsize enterprises (SMEs). These organizations stand to benefit greatly from tools and services that automate routine tasks, enhance service delivery and improve productivity.

The right contact center technology can help enhance the customer experience and create competitive advantages.

An organization’s success hinges on the customer experience. Although satisfied customers tend to become loyal customers, the reverse is almost inevitable.