In our last two posts, we discussed the telephony limitations of Microsoft Teams and how to resolve them through integration with the RingCentral telephony platform. In this post, we’ll take a look at your deployment options — and a new update that makes the process faster and easier than ever.

Microsoft Teams is the world’s most popular business communications and collaboration service, but as we noted in our last post, the platform has considerable limitations when it comes to telephony. It’s why 85 percent of Teams users surveyed by the Cavell Group report that they leverage a third-party telephony partner instead of using a Microsoft calling plan.

Hundreds of millions of users rely on Microsoft Teams to communicate and collaborate with colleagues, partners and customers. However, telephony limitations are perhaps the platform’s most pronounced shortcoming.

Voice calling was not a high priority when Teams was launched in 2016 — the platform was designed to support workplace collaboration with chat, video conferencing, file sharing and application integration features.

Approaching end-of-support deadline for Windows Server 2012 opens the door for modernization.

Extended support for Windows Server 2012 and 2012 R2 ends on Oct. 10, 2023. After that date, Microsoft will no longer provide security updates or technical support for the server operating system.

AI tools crack passwords in seconds. How password managers can help.

It is increasingly evident that passwords are no longer entirely adequate for securing network resources — research continually reveals that the vast majority of data breaches stem from weak or compromised passwords.

In the rapidly shifting world of business technology, new workloads, complex network requirements and evolving cyber threats can overwhelm resource-constrained IT organizations. That’s why an estimated two-thirds of U.S. businesses partner with managed services providers (MSPs) to keep their IT environments operating at peak efficiency.

The increased volume and sophistication of cyber threats, ever-expanding attack surfaces and a global shortage of security professionals contribute to an impossibly challenging cybersecurity environment. As a result, more and more organizations are turning to managed service providers (MSPs) for help.

With the transition to mobile, remote and hybrid work models, organizations today commonly support tens of thousands of network-connected endpoints such as PCs, laptops, tablets and smartphones. That has resulted in a greatly expanded attack surface and created a wealth of opportunities for malicious actors.

Technology is often a great equalizer for small to midsized businesses (SMBs), allowing them to compete with larger enterprises that have far more resources at their disposal. Few technologies do more to level the playing field than unified communications (UC) solutions.

Co-managed IT services help short-staffed IT teams access the expertise and manpower they need.

Under the best of circumstances, it would be difficult for any organization to maintain all the in-house skill sets needed to support every application, device and service comprising today’s complex IT environments.