Why UC Adoption Should Be a 2024 Priority for Small Businesses

Cloud and collaboration technologies have changed both the way we work and the workplace itself — and closer integration of these technologies will create new opportunities for innovation, efficiency and profitability. For smaller organizations, unified communications (UC) solutions provide the logical platform for seizing these opportunities.

4 Factors to Consider When Selecting a UC Provider

Unified communications (UC) plays an essential role in supporting hybrid and remote work by enabling a seamless and cohesive communication experience across various devices and locations. However, implementing UC presents some challenges. Integrating voice, video, messaging and collaboration applications requires careful planning and configuration to ensure seamless interoperability and minimal disruption to ongoing operations.

Microsoft Teams’ Telephony Problem

Hundreds of millions of users rely on Microsoft Teams to communicate and collaborate with colleagues, partners and customers. However, telephony limitations are perhaps the platform’s most pronounced shortcoming.

Voice calling was not a high priority when Teams was launched in 2016 — the platform was designed to support workplace collaboration with chat, video conferencing, file sharing and application integration features.

Just released our free eBook, 20 Signs That Your Business is Ready for Managed ServicesDownload
+