Many organizations are struggling with an overabundance of collaboration tools, a phenomenon known as “tool sprawl.” Instead of making teams faster, juggling too many single-purpose applications creates operational bottlenecks and cognitive fatigue.
When evaluating a business phone system, decision-makers often focus on flashy features. However, those “bells and whistles” offer zero value if the system goes down.
Instead, decision-makers should focus on reliability first. A reliable phone system ensures business continuity, protects revenue and preserves customer trust.
Backup failures are alarmingly frequent. Multiple industry studies indicate that 60 percent of data backups and 50 percent of all data restoration attempts fail. This creates a “false green dashboard” effect, in which automated software reports that everything is fine, but the data backup is incomplete or entirely unrecoverable.
Work is no longer centered on the “office,” so why should the phone system be? Traditional on-premises phone systems are not well-suited for today’s remote and hybrid work models. They force employees to adapt to the technology instead of adapting to employee needs.
Video surveillance is a core component of any physical security strategy. It serves as a primary tool for detecting and documenting unauthorized activity and safety incidents. Visible cameras act as a deterrent to intruders.
The video surveillance market continues to grow, with the number of installed cameras expected to increase as organizations transition to AI-powered systems.
Small to midsize enterprises (SMEs) are rapidly migrating to cloud-based Unified Communications-as-a-Service systems. UCaaS provides cost savings, increased flexibility and scalability, driving SMEs to abandon traditional on-premises systems for feature-rich cloud communication platforms.
It’s easy to buy cloud-based applications. Too easy, in fact. According to recent reports, the average small business has 40 to 60 SaaS apps, while the average midsize company has close to 100 or more. Small to midsize enterprises (SMEs) spend as much as 12 percent of their revenue on SaaS.
As much as 20 percent of this spending is wasted.
Physical security is top of mind in organizations of all sizes. Theft, vandalism and workplace violence remain serious threats that can endanger staff, disrupt operations and result in financial losses.
Suspicious drone activity is a growing issue with potential safety and security implications.
Although many large enterprises and government agencies are requiring employees to return to the office, remote work remains a fixture of the modern workplace. For many small to midsize organizations, remote work provides access to a larger talent pool and the ability to extend operations over a wider geography.
When organizations begin experimenting with AI and machine learning, they typically use public cloud services to avoid the cost and complexity of implementing AI-capable systems. As they transition into full-scale adoption of AI, however, they begin to see the drawbacks of the public cloud.
