Data fuels today’s digital economy. Organizations around the globe are collecting, storing, analyzing, sharing and monetizing massive data stores in search of market insights, operational efficiencies and customer experience enhancements. Protecting all that data has become an extreme challenge, however.

In our previous post, we explained why more organizations are adopting the managed security model and outsourcing some or all security functions to a managed security services provider (MSSP). Even the largest enterprises are often turning to MSSPs to help protect their data and IT environments, both on-premises and remote, from unprecedented levels of cyberattacks.

The average cost of a data breach in the U.S. is now at a record high of $10.22 million, compared to $4.44 million globally. The healthcare, financial services and industrial sectors are the hardest hit, but no organization is immune to the risk. One successful cyberattack could put any organization out of business.

As the popular Windows 10 operating system reaches end of life, organizations need to make it a priority to upgrade to Windows 11.

On Oct. 14, 2025, the Windows 10 operating system will reach end of life (EOL). No, the OS won’t stop working, but Microsoft will no longer provide technical support or free security updates.

Organizations need to be aware of the risks of insecure file-sharing practices and
take steps to prevent data breaches, malware and other forms of cyberattack.

Team collaboration solutions enable remote and hybrid work models by allowing dispersed colleagues to remain connected, share ideas and solve problems from any location.

Email remains the most widely used business communication tool. It is also the most common vector for cyber threats.

IT teams focus a lot of attention on making email easy to access and use while preventing the most common email-borne attacks. Because human error is involved in up to 95 percent of security breaches, much of the attention is focused on preventing spam, phishing and other malicious emails from reaching users’ inboxes.

How well is your IT infrastructure supporting your business requirements and objectives? That’s a difficult question for many small to midsize enterprises (SME) to answer. Few SME leaders have the technical savvy to evaluate the reliability, security and performance of their IT environment.

In the popular sci-fi TV series Stranger Things, researchers inadvertently open a portal to the “Upside Down,” an alternate dimension that is home to a sinister collection of predatory creatures. That sounds a lot like the dark web, the digital world’s own alternate universe.

Organizations that are experimenting with AI recognize the demands it places on the network. Users need lightning-fast connectivity to gain the full benefits of gen AI tools and AI agents. However, many Wi-Fi networks aren’t up to the task.

In the past, Wi-Fi networks were used primarily for email and Internet access.

By focusing on the four basic attributes of customer service, organizations can manage their contact centers more effectively to increase customer satisfaction.

The poet Maya Angelou once said that although people may forget what you say and do, “people will never forget how you made them feel.