Today, networks must support increasing numbers of devices, including smartphones and tablets, Internet of Things (IoT) devices, and a host of other connected systems. Organizations are also adopting AI-powered tools, which require a constant flow of data.

A qualified managed services provider minimizes the risk of downtime through ongoing monitoring, proactive maintenance and rapid troubleshooting of issues.

Severe IT outages are increasingly rare, thanks to more reliable IT equipment and investments in backup and disaster recovery systems.

A compromised privileged account can give an attacker virtually unfettered access to the IT environment. Here are nine tips for security them.

Privileged account management is one of the most critical components of any enterprise security strategy. Cybercriminals prize privileged account credentials because they provide administrator-level access to servers, security systems, network devices, applications and other resources.

On-premises or the cloud? For most organizations, the answer is a combination of both.

Organizations continue to capitalize on the benefits of the public cloud: minimal capital investments, seamless scalability and simplified management. However, they’re also recognizing its drawbacks.

Meeting spaces have come a long way in just a few years. Not that long ago, conference rooms were furnished with a table and chairs and one screen for PowerPoint presentations. Only the boardroom or executive meeting room had video conferencing, typically a complex and expensive system that saw limited use.

Organizations adopt Microsoft 365 for a wide variety of reasons. Some seek to take advantage of Microsoft Teams for collaboration and to access applications and data from anywhere. Others may be looking to consolidate redundant services and take advantage of a proven platform for file sharing and storage.

Cybersecurity has been heavily focused on endpoints in recent years — and with good reason. A wide range of endpoints now connect to company networks, including traditional desktops and laptops, mobile devices, Internet of Things (IoT) devices, and more.

Hyper-converged infrastructure solutions help simplify IT for SMEs.

IT is equal parts challenge and opportunity for small to midsize enterprises (SMEs). These organizations stand to benefit greatly from tools and services that automate routine tasks, enhance service delivery and improve productivity.

The right contact center technology can help enhance the customer experience and create competitive advantages.

An organization’s success hinges on the customer experience. Although satisfied customers tend to become loyal customers, the reverse is almost inevitable.

When disaster strikes, the ability to recover applications and data quickly can mean the difference between business survival and failure. Every minute of downtime means lost revenue, increased operational costs and customer churn.

The public cloud has made disaster recovery easier and more cost-effective for organizations of all sizes.