Even though more companies and government agencies are issuing return-to-office mandates, many employees still work from home at least part of the time. Roughly 32.6 million Americans, or about 22 percent of the U.S. workforce, are working remotely. While this is less than the pandemic-era highs, it’s still a significant increase from pre-pandemic levels.

Remote monitoring and management is a key benefit of managed services. The managed services provider (MSP) uses an array of tools to keep an eye on customers’ IT systems and maintain them proactively. When issues arise, the MSP’s team can respond quickly without having to travel to the customer’s location.

DR-as-a-Service offers a simpler, more cost-efficient way to protect IT operations against extended downtime.

It’s hurricane season once again, with the threat of severe weather increasing operational risk for organizations of all sizes. However, disasters come in many forms, from extended power outages to cyberattacks to human error.

Why every organization needs a strategy for combating security breaches caused by authorized users.

Well-funded hackers with sophisticated tools strike fear in everyone responsible for cybersecurity. For instance, the Russian cybercrime group Trickbot has extorted more than $833 million in cryptocurrency in ransomware attacks.

More than 3.7 million organizations worldwide use Microsoft 365 for productivity apps and collaboration tools. Many users are familiar with these tools, minimizing the learning curve and maximizing adoption. The Microsoft 365 platform is mature, scalable and continuously updated, with a well-established ecosystem of third-party resources.

Backup is not the most glamorous of IT functions. It doesn’t impress your customers, or your employees, for that matter. It’s not easy to connect the dots between backup and the bottom line. But backup is one of the most important IT functions that few people think about.

Cloud adoption is relatively straightforward. It generally refers to the implementation of Software-as-a-Service (SaaS) solutions such as Microsoft 365 or Salesforce.

Cloud migration is considerably more difficult. It refers to the process of moving an existing on-premises application to a cloud platform.

When organizations are looking to design and implement an A/V system, they seldom consider the long-term maintenance and management of the solution. They’re concerned about how the system is going to function — and, of course, the total cost of the project.

As unified communications solutions continue to evolve rapidly, organizations should follow best practices to protect their investments.

Unified communications is now a part of almost every company’s technology stack. By seamlessly blending a collection of once-independent applications, UC solutions deliver the cohesive communication and collaboration capabilities necessary to support increasingly decentralized operations.

Organizations should start with a thorough assessment of their existing IT environment before undertaking a cloud migration.

The public cloud has become a mainstream business resource. According to the 2024 State of the Cloud Report, 97 percent of organizations use public cloud services, with 89 percent of those using multiple clouds.