Technology is often a great equalizer for small to midsized businesses (SMBs), allowing them to compete with larger enterprises that have far more resources at their disposal. Few technologies do more to level the playing field than unified communications (UC) solutions.
Co-managed IT services help short-staffed IT teams access the expertise and manpower they need.
Under the best of circumstances, it would be difficult for any organization to maintain all the in-house skill sets needed to support every application, device and service comprising today’s complex IT environments.
Deadline approaching for compliance with new payment card security standards.
Cash is no longer king. Card payments now account for more than 80 percent of consumer transactions in the U.S., and more than two-thirds of Americans say it is likely that the U.S. will become a fully cashless society during their lives.
Business email compromise (BEC) scams have surpassed ransomware as the greatest cybersecurity threat facing organizations today — and it’s not even a close call. According to data from the FBI’s Internet Crime Complaint Center (IC3), BEC attacks were eight times more common than ransomware attacks in 2022, causing almost 80 times more financial damage.
Small to midsized businesses (SMBs) are the bedrock of the global economy, representing 99 percent of all businesses worldwide and generating approximately 70 percent of the global gross domestic product. While they are often the most vulnerable in times of economic uncertainty, most remain committed to making judicious technology investments that build long-term business resilience.
The Chick-fil-A fast food chain recently confirmed that it suffered a monthslong credential stuffing attack that compromised user accounts. The attack gave hackers access to the personal information and rewards balances of Chick-fil-A customers. The information was being sold on the dark web for up to $200 depending on the payment methods associated with the account and the rewards balance.
The contact center traditionally has been undervalued by business leaders, limiting investments in contact center technology. In light of today’s customer demands, however, organizations need to rethink their contact centers in order to enhance the customer experience.
A World War II-era military intelligence technique has become an important element in modern efforts to boost IT security. The ability to identify distinctive keystroke patterns is part of a security strategy known as adaptive access control.
Army Signal Corps officers discovered that “dots” and “dashes” of intercepted Nazi telegraph transmissions had distinctive speeds and rhythms.
Why security is critical to the success of the Internet of Things.
The Internet of Things (IoT) has enabled organizations to gain greater insight into their operations than ever before. By deploying low-power sensors and smart devices throughout the enterprise, organizations can capture real-time data that enables better decision-making.
Organizations can gain all the cloud benefits in a private environment that provides greater control.
Cloud computing provides organizations of any size with access to tools and resources that they likely would not be able to purchase and manage on their own.
