Blog & Resources

Pandemic Shifts IT Priorities

With technology budgets expected to shrink in 2021, IT organizations must adapt their budget proposals.

IT budgeting is a tough job under the best of circumstances, but it is especially challenging this year because of the coronavirus pandemic and the shutdown measures required to contain it.

4 Cyber Threats to Prepare for in 2021

Cybersecurity threats skyrocketed in 2020. Hackers took advantage of the fear and uncertainty caused by the COVID-19 pandemic to lure in victims with phishing campaigns. The rapid transition to work-from-home strategies left organizations vulnerable to attacks on remote workers with inadequate security controls.

Ransomware Payments Bring Risk of Sanctions, Fines

A new study finds that the majority of companies hit with ransomware attacks choose to pay the ransom in hopes of quickly regaining access to their data. However, federal officials warn that those who negotiate with ransomware extortionists may expose themselves to millions of dollars in fines and penalties.

Joy For All Gift Drive

Please join us and donate to the 3rd annual “Joy For All Gift Drive” benefiting the teens and young adults in foster care in Marion county and surrounding areas.

There are almost 1,000 teens and young adults in foster care in our community – kids without the support of Mom and Dad in the home - these kids are often placed in homes with meager incomes, and often don’t have much Christmas cheer.

New Password Guidelines Balance Security and Ease of Use

In October, a Dutch security researcher claimed he was able to access President Trump’s Twitter account by guessing the password — “maga2020!” — after only six tries. Victor Gevers said that after he alerted U.S. cybersecurity officials, the password was changed, and two-factor authentication was added.

Network Security Is an Inside Job

Insider threats don’t have to be malicious to be costly. Employee workarounds and policy violations create significant security risks.

Remote work has brought many benefits to both employees and employers, but it has also heightened security threats.

PC Upgrades Pay Off

Keeping Windows 10 PCs up-to-date can help organizations reduce costs, increase productivity and improve security.

Is a penny saved really a penny earned? Not when it comes to running outdated PCs. Research shows that trying to wring the last bit of usefulness out of desktop and laptop computers ultimately results in maintenance, productivity and security expenses that far outweigh hardware replacement costs.

Say Goodbye to Adobe Flash Player

Say Goodbye to Adobe Flash Player

New Year’s Eve celebrations are likely to be tamer than usual this year due to social distancing requirements, but IT professionals everywhere will probably still break out the noisemakers and confetti. When the clock strikes midnight, they’ll finally be able to say goodbye and good riddance to the security-plagued Adobe Flash Player.

Study: Repetition Key to Phishing Awareness Training

Phishing awareness training is designed to educate employees about how to spot fraudulent emails and text messages designed to steal sensitive information and data. However, a new study by researchers from several German universities suggests the effectiveness of such training is short-lived.

4 Ways Contact Centers Can Improve Data Privacy

When asked why he robbed banks, the notorious thief Willie Sutton reportedly replied: “That’s where the money is.” Cybercriminals have a similarly simple motivation for targeting contact center operations — they have the best data.

Contact centers capture, store and process huge amounts of sensitive customer data such as Social Security numbers, payment card data, account numbers and purchase histories.