Tech Support Key to Enabling a Productive Remote Workforce

Providing IT support for telecommuting employees has always been a tricky proposition, but it is particularly challenging now that COVID-19 stay-at-home orders have effectively forced entire companies into work-from-home arrangements.

Even before the current crisis created a surge in telecommuting, remote workers said IT support problems limited their productivity.

Unified Video Conferencing: Deeper Relationships, Greater Efficiency

If there has been one perceived drawback to advances in communication technology, it has been that emailing, texting and instant messaging has replaced face-to-face communication. As a result, relationships aren’t as strong as in the past. Thanks to the emergence of video conferencing as a core collaboration technology, this trend is being reversed.

Expanding the Possibilities of Video Collaboration

The video conferencing market has long been dominated by powerful and expensive room-based systems that required advanced scheduling and the support of IT staff in order to conduct meetings. While those systems still make sense for large group meetings, several new developments are helping to drive the power of video collaboration into all corners of the workforce.

Just released our free eBook, 20 Signs That Your Business is Ready for Managed ServicesDownload
+