Expertise on Demand

Managed, co-managed and professional service models offer different methods for accessing IT expertise.

Most IT organizations today face the challenge of supporting growing numbers of applications and services with too few resources. Nearly three-quarters of business leaders say they are struggling to fill open technology positions, according to a recent study from the Institute of Electrical and Electronics Engineers (IEEE).

The talent shortage impacts organizations in significant ways.

The Growing Threat of Business Email Compromise

How to protect your organization from fraudulent wire transfers and other payment scams.

Ransomware attacks tend to garner headlines, but there’s another threat that’s costing organizations billions of dollars. These are social engineering scams involving fraudulent wire transfers or data theft.

Proactive Monitoring and Analysis Key to VoIP Softphone Quality

Long ago, Voice over Internet Protocol (VoIP) long ago became the go-to communication solution for organizations looking to reduce their telecommunication costs and support increasingly decentralized operations. However, pairing the technology with softphones is the key to realizing the full benefits of IP communications.

8 Best Practices for Preventing Ransomware

Ransomware is among the most damaging cybersecurity threats of all time, costing the U.S. economy hundreds of billions of dollars annually — and there’s no relief in sight. Analysts predict that these digital extortion schemes will represent more than half of all global cyberattacks in 2024.

Worse yet, the attacks are becoming increasingly complex and sophisticated.

8 Steps for Improving Email Security

In 1978, a marketing manager with Digital Equipment Corporation sent an unsolicited electronic message to hundreds of ARPANET users promoting the company’s new mainframe computers. It is the first known instance of spam, and it kicked off more than four decades worth of unwelcome, unwanted and unrelenting email abuses.

Why UC Adoption Should Be a 2024 Priority for Small Businesses

Cloud and collaboration technologies have changed both the way we work and the workplace itself — and closer integration of these technologies will create new opportunities for innovation, efficiency and profitability. For smaller organizations, unified communications (UC) solutions provide the logical platform for seizing these opportunities.

Blueprint for Security

Build a robust IT security infrastructure with security frameworks.

Blueprints are essential for construction projects, outlining the precise specifications that builders and contractors must follow to execute architectural and engineering plans. IT security frameworks serve a similar purpose in the world of information systems.

You Better Watch Out

Approaching holiday season is the most wonderful time of the year for cybercrooks and scammers.

For all the joy and goodwill surrounding the holidays, it has unfortunately also become the high season for cybercrime. Industry analysts and law enforcement officials say cybercrime increases by as much as 60 percent between November and January.

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