Many organizations lose money every time the phone rings.
Small to midsize enterprises (SMEs) lose a significant amount of revenue because of rigid call trees and unanswered phones. Studies show that the average SME loses approximately $126,000 per year from missed or abandoned calls.
In regulated industries, data backups are a legal requirement, not just an IT best practice. Regulatory frameworks mandate specific data retention periods, encryption standards and verifiable recovery capabilities. Failing to protect sensitive information and ensure that it’s recoverable can lead to legal penalties.
Choosing the right model requires balancing cost, performance, reliability and security, along with internal expertise and regulatory mandates.
Many organizations — particularly small to midsize enterprises (SMEs) — still struggle to choose the right infrastructure model.
Organizations should build security programs that align with compliance requirements while protecting the business from real-world threats.
Traditionally, compliance was treated as a “check-the-box” exercise designed to meet the requirements of specific mandates.
Cybersecurity has long been a game of cat and mouse. AI is making the mouse trickier to catch.
Attackers are using AI to launch spear-phishing campaigns, deepfake voice calls and hyper-targeted text attacks. These attacks are virtually impossible for humans to detect and can be launched at an unprecedented scale.
Communication workarounds are a big problem, particularly in small to midsize enterprises (SMEs).
Recent workforce studies show that more than half of workers waste time shifting between uncoordinated tools, navigating an average of seven different platforms to finish routine tasks.
Network performance is a critical and growing challenge among small to midsize enterprises (SMEs). Slow speeds, unpredictable downtime and connectivity issues directly hit an SME’s bottom line.
Troubleshooting these issues is often inhibited by a lack of visibility.
Multifactor authentication (MFA) has long played a critical role in cybersecurity. However, cybercriminals are using various technical and social engineering methods to bypass it. Adversary-in-the-Middle phishing, push bombing and session hijacking are among the techniques used to defeat MFA.
Risk-based MFA helps close these gaps.
Cyber insurance rates are dropping. Abundant capacity and intense competition have triggered a period of market softening, keeping prices favorable for corporate buyers.
However, this rate decline hides a critical catch. While base premiums are cheaper, insurers are restricting policy terms and widening coverage exclusions to offset the rise in cyber claims.
The network will often provide clear signals that a refresh is necessary.
Ideally, network hardware should be refreshed every three to five years. However, “ideal” can seem like an unnecessary headache for small to midsize enterprises (SMEs). A major network overhaul is expensive, time-consuming and disruptive, particularly for SMEs that lack in-house IT expertise and resources.
