Email remains the most widely used business communication tool. It is also the most common vector for cyber threats.

IT teams focus a lot of attention on making email easy to access and use while preventing the most common email-borne attacks. Because human error is involved in up to 95 percent of security breaches, much of the attention is focused on preventing spam, phishing and other malicious emails from reaching users’ inboxes.

How well is your IT infrastructure supporting your business requirements and objectives? That’s a difficult question for many small to midsize enterprises (SME) to answer. Few SME leaders have the technical savvy to evaluate the reliability, security and performance of their IT environment.

In the popular sci-fi TV series Stranger Things, researchers inadvertently open a portal to the “Upside Down,” an alternate dimension that is home to a sinister collection of predatory creatures. That sounds a lot like the dark web, the digital world’s own alternate universe.

Organizations that are experimenting with AI recognize the demands it places on the network. Users need lightning-fast connectivity to gain the full benefits of gen AI tools and AI agents. However, many Wi-Fi networks aren’t up to the task.

In the past, Wi-Fi networks were used primarily for email and Internet access.

By focusing on the four basic attributes of customer service, organizations can manage their contact centers more effectively to increase customer satisfaction.

The poet Maya Angelou once said that although people may forget what you say and do, “people will never forget how you made them feel.

A qualified managed services provider can help organizations eliminate a common source of threats by ensuring that security patches are applied promptly.

Patch management plays a critical role in minimizing cybersecurity risk. However, implementing a patch management strategy is not as easy as it might seem.

Ever hear of the “cyber insurance poverty loop”? It’s a growing problem that puts small to midsize enterprises (SMEs) at risk.

Many SMEs lack the resources to harden their IT environments. This makes them more vulnerable to cyber threats, which makes them less attractive to insurers.

Agile and reliable communications are critical in financial services. Customers are more demanding than ever, expecting responsive and highly personalized experiences. Financial services firms must be able to communicate seamlessly across multiple channels and be agile enough to adapt to changing market conditions.

Physical security is top of mind in organizations of all sizes. Theft, vandalism and workplace violence remain serious threats that can endanger staff, disrupt operations and result in financial losses.

Suspicious drone activity is a growing issue with potential safety and security implications.

Here’s how to plan a network upgrade that minimizes business disruption.

A highly available, high-performing network has become critical to operations. Organizations in all industries require a robust network to support communication and collaboration and ensure ready access to cloud-based applications and services.